Frequently Asked Questions

A Storage Place is dedicated to providing you with the best in customer service. Below are the answers to many of the most commonly asked questions. If your questions are not answered here, please feel free to contact your nearest facility and speak to one of our Self Storage Professionals.

FAQs

How long do I have to sign up for?
We offer month-to-month leases, meaning no long-term contracts.

When can I get to my belongings?
Gate and building access hours vary from location to location. Please contact A Storage Place near you for more information.

How much notice must be given when I move out?
We require written notice to move out. Full details on the vacating policy will be provided to you at the time of move-in.

How can I make a payment?
Payments can be processed by mail, by phone, in person, or through our website. You may also arrange to have your payments automatically deducted from your credit card. Please ask your manager about this feature. Most of our facilities have after hours drop capabilities (some of the California facilities do not have this capability).

What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your needs. Unit sizes and prices vary by location. Please contact a facility near you for available sizes and prices.

How do I calculate how much storage space to rent?
Our expert managers can assist you in determining the right unit size. Just give us a brief description of what will be stored, and we'll help you determine how much space is needed. You can also refer to our unit size guide.

What forms of payment do you accept?
We accept checks, cash, and most major credit cards.

Do you have outdoor storage for boats, RVs, and other vehicles?
Yes, we have space for boats, RVs, commercial vehicles, semi-trailers, trucks, and cars at select locations.